About Innovate iT
Innovate iT is an information technology firm that has been dedicated to providing services to small and very small businesses in South Florida’s tri-county area for the past 22 years. Our staff has over 35 years of experience in the field, delivering innovative and honest solutions to businesses in all industries.
We love technology, but we are not “techies.” We are businesspeople helping businesspeople like you use technology to their advantage, empowering them to benefit from solutions that make business sense while keeping their operations safe and protected.
Our services include general troubleshooting, network planning and design, mobile solutions, communication and collaboration tools, data protection and business continuity, cloud services, and managed services, our “iT for You” service. Everything we do is detailed and documented, and because we do not hold you hostage to contracts, we empower you to remain in control of your business’ iT.
Our passion for technology is only outgrown by our serious commitment to providing meaningful, practical, and affordable solutions. Even if your business’s iT needs are satisfied, there is always room to improve your operation.
Whether you need us to “put out fires” or become your iT Department—and everything in between—Innovate iT supports your business, represents you before third-party providers, and defends your interests as if they were our own.
Experience the common sense in iT. Allow us to empower you.
Core Values
- Honesty above all. We do not resell products or services from anyone, and because we are genuinely independent iT specialists, we propose solutions that make sense for your business and fit your budget.
- Transparency. Any tasks performed for your business are documented and provided to you. We do not use your iT assets to hold you hostage or tie you up with illogical contracts. You use our iT services for as long as they provide value to your business.
- Responsiveness. We are business owners, too … we understand the impact of its issues on our customers’ operations, and we strive to provide the fastest possible response and resolution times.
“We have served our customers for decades, generating trust … never dependency.”
Pedro Hermida, Founder
What Makes Us Different
We do not represent or distribute products from any hardware or software manufacturer, having the freedom to suggest what is best for you. We research and investigate the entire marketplace on your behalf and propose solutions that best fit your needs while you keep the relationship with the vendors and save money. We provide professional, valuable solutions that make sense to you with a down-to-earth, transparent, and honest approach.
We empower you to control your network and services. Our unique way of documenting every task we perform provides peace of mind, enables you to trust us, and gives you the freedom to hire any other IT firm if you so desire. We retain our customers by providing value, not by imposing technological dependency. It’s your network and your data, and you must always be in control of iT.
We are a very small business made up of technology experts and entrepreneurs. We learn about your business and its current challenges and invest as much time as needed to understand your company and your needs to provide tailored meaningful solutions.
We strive to inform, educate, and demystify iT.
